Configuring Apple Mail

Apple Mail can be configured for use with departmental e-mail accounts using the IMAP protocol. The process for doing so is outlined in the video screencast and step-by-step instructions provided below.

Watch the video screencast


  1. Open Apple Mail
  2. Click the Mail menu and select "Preferences"
  3. Click the Accounts tab in the preferences window
  4. Click the "+" icon in the lower left corner
  5. In the "Add Account" window fill in your full name, full e-mail address, and e-mail password in the respective fields and click "Continue"
  6. In the "Incoming Mail Server" form:
    1. Select "IMAP" for account type
    2. Fill in "" as the "Incoming Mail Server" if you have an e-mail account ending in, otherwise enter "" if your e-mail account ends in
    3. In the "User Name" field, enter your full e-mail address.
    4. Enter your e-mail password in the password field.
    5. Lastly, click continue.
  7. In the Outgoing Mail Server form:
    1. In the "Outgoing Mail Server" field, enter "" if your e-mail address ends in, otherwise enter "".
    2. Check the "Use Authentication" checkbox.
    3. Click Continue
  8. Click the "Create" button.

If Apple Mail doesn't work after following the above instructions, please submit a new help desk ticket.